Weekly Rewind: Top 10 Stories On CXOToday (May 22-27)
The week that passed by saw some interesting updates in technology that can have a strong impact on IT decision makers. Last week, the WannaCry ransomware hit the world, causing widespread damage to millions of computers across the globe. This week its aftermath threatens to focus attention on how IT organizations can learn from the gruesome threat and act in order to defend themselves against increasingly potent threats. No wonder then, cyber security resonated in many of our news reports, features, interviews and columns that we published this week.
Meanwhile, what shocked the tech community and also the world was how using a camera, a printer, and a contact lens, hackers managed to bypass the S8’s iris scanner that was until now considered to be one of the safest means of security features. With Biometric locks for phones are just getting more and more elaborate, the question arises, what is the future of biometrics and how safe they why biometric smartphone security needs a relook.
Another interesting report was that the Indian IT industry that always dissuaded trade unionism got its first registered union called the Forum for Information Technology Employees, in the backdrop of widespread lay-offs in the sector. The other important update is, telecom companies in India have expressed disappointment over the GST Council’s decision to fix 18 percent tax rate on telecom services, which is three percent higher than the current 15 percent services tax.
This year, making the country proud, 58 Indian Companies got featured In 2017 Forbes ‘Global 2000’ List, including the Mukesh Ambani-led Reliance Industries Ltd (RIL), followed by the State Bank of India, ONGC, HDFC Bank, ICICI Bank among others. We also bring to you interesting interviews of innovative companies such as MetricStream, GoDaddy and CSS Corp and their leaders that are aggressive on the growth potential of the Indian market.
Like every week, this week too, we also have for you interesting interviews, case studies, infographics, and expert columns on various emerging technology and market trends and challenges in the enterprise space.
Here are some of the top stories of the week on CXOToday you would not want to miss.
At a time when some security analysts were almost killing passwords, trying to convince that biometric security is the way to go and smartphone makers started to embed biometric sensors on their devices, a group of hackers proved that breaking the iris scanner locking Samsung’s Galaxy S8 is laughably easy. The looming risk for enterprises and consumers in the big bad world, leaves us with the thought, is biometric as safe as it has been presumed. It also brings to focus why biometric smartphone security needs a relook.
With smartphones becoming increasingly affordable and the Internet being offered at lucrative rates (thanks to the service providers’ price battle) while expanding its reach to non-urban areas, digitization at the payments front has seen multifold advancements. Despite that the dreams of digital India are still far-fetched as a major impediment in its path stands out to be security. The question remains: How ready is India for a cyber and digital driven payment ecosystem?
Smartphones, on-demand services and conveniences have spurred consumers to download apps on a massive scale. Studies note that people download apps in a leap of faith, trusting the ability of organizations to protect identify, safeguard information, and process requests quickly. On the other hand, they are willing to stop using apps of insecure organizations and start using those of the competition. It is, therefore, important for businesses to consider the insights into consumer trade-offs for convenience vs. security, to secure their digital business and take it forward.
In the current business landscape dominated by social, mobile and big data, enterprises are facing risk and compliance challenges every other day. California-based cloud applications provider for Governance, Risk, Compliance (GRC), MetricStream’s Executive Chairman, Gunjan Sinha, in a tete-a-tete shares with CXOToday, the impact of disruptive and connected technologies on diverse markets and its future implications and how with the help of an integrated Governance, Risk and Compliance (GRC) program, CXOs can maneuver their risk management and compliance goals.
Technology as an industry has largely been anti-union, perhaps because the Internet is seen as a libertarian oasis, where everyone has equal access to free information. The Indian IT industry too, continued to shun trade unionism - and the sector over the years became synonymous with plush offices, foreign postings, attractive perks and stock options. Times are however changing. The USD150-billion Indian IT industry is now set to get its first registered union, The Forum for Information Technology Employees, representing the rights of IT employees, in the backdrop of widespread lay-offs in the sector.
With more than 3 lakhs infected computers in over 150 countries, the WannaCry ransomware created havoc worldwide. Security experts warn that it is just the beginning of the cyber war, as more brutal cyber assaults are slated for launch in the future. India, which is at the cusp of the digital revolution, is equally or rather even more vulnerable to such attacks. The latest attack is a wakeup call for the country that needs to improve a lot on its cyber security posture.
IT services and solutions provider CSS Corp sees convergence of new age solutions like AI, Cloud, Automation, Analytics and IoT to empower organizations to infuse intelligence into their business processes and enable them to have smart and context led conversations with their customers. Manish Tandon, CEO of CSS Corp tells CXOToday, how his company extensively uses AI to extract insights from the various touch-points that help in identifying customer preferences and issues, resulting in new revenue opportunities.
Telecom companies in India have expressed disappointment over the GST Council’s decision to fix 18 percent tax rate on telecom services, which is three percent higher than the current 15 percent services tax. Experts believe that going by the current economic landscape, any rate beyond the existing rate of 15 percent would make the telecom services more expensive for the consumer, and in turn will impact the telecom players adversely.
Trying to woo your customer with a one-size-fits-all approach in mind is likely to complicate things. In the disrupting business landscape, you must identify and respond to market opportunities and deliver intuitive experiences as to how, when and where individuals choose to interact. Every interaction with the customer must be designed and mapped to ensure the right message at the right time.
GoDaddy is betting big on the small and medium businesses in India. The company intends to enhance the online presence of over 51 million SMBs in the country by offering them its hosting solutions. Also to unlock the potentials in the regional markets, GoDaddy recently announced its localization strategy to reach out to the tier 2 and tier 3 markets.
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