Weekly Rewind: Top 10 Stories On CXO Today (Sep18-23)
The week that passed by sheds light on a number of interesting developments and is important for enterprise technology. Stories on Artificial Intelligence, Internet of Things, cloud computing, cyber security and robotics, continue to be the flavor of the week, as we have for you a host of articles on how these technologies are having a long term effect on various aspects of business.
With attractive deals and huge discounts across various categories on offer, almost all major e-commerce platforms are geared up to commence their sales for the festive season. We have for you a special story on India’s big e-commerce battle just ahead of the festival week.
We also bring to you our daily dose of news and analyses, interviews, case studies, infographics and expert columns like every week. So, if you have missed out any of our updates, do not worry. Here are some of the top stories of the week on CXOToday you would not want to miss.
Recruiters face myriad challenges in the process of selecting and staffing the right candidates. The sheer volume of positions and potential candidates puts an overbearing burden on the recruitment process. So, how can they make sure that they find the right candidate before someone else does? The answer lies in data collection and artificial intelligence, and the best recruiters of the near tomorrow are the ones who will invest in letting data and algorithms lighten the burdens that they face.
India’s e-commerce firms are likely to sell over USD 1.7 billion worth of goods during the festive sale this year, with large firms, such as Amazon, Flipkart and Paytm Mall, line up products and offers to attract customers on their platforms. These firms are looking to woo customers from tier 2 and 3 cities, apart from big metros, alongside seeking new consumers who have come online due to the aggressive push by telecom major Reliance Jio in increasing data access.
Cloud-based biometric authentication is emerging as a key trend in digital services, according to a new white paper from Acuity Market Intelligence. The trend is particularly important for financial services organizations. Biometrics on cloud is not only cost-effective, scalable, and reliable, but also hardware agnostic, making enhanced security accessible anytime and anywhere.
Global corporates are adopting more innovative and cost-effective approach to expand their business. Real estate being the major investment, corporates and MNC’s are gradually realizing benefits offered by Business Centers to efficiently use the money in expansion of business rather than buying premium large office space. Nakul Mathur, Managing Director, Avanta Business India lists down five reasons why MNC’s and corporates are turning to Business centres for professional working environment
Google is buying a section of HTC Corp’s engineering and design teams for $1.1 billion to boost its relatively new hardware business. A team of HTC talent will join Google as part of the hardware organization. With this, Google gains firmer grounds over the production of its Pixel smartphones and other devices, which will help bolster sales.
A new research from Oracle has revealed that more than 50% of Indian companies will run their business on cloud infrastructure over the next three years. In an exclusive interaction with CXOToday, Subash Nambiar, VP-Cloud Platform, Oracle India sheds light on the IaaS market in India with a special focus on the report, explaining why businesses not investing in IaaS will increasingly find themselves struggling to keep pace with innovation.
Digital disrupting technology such as Big Data is globally revolutionizing healthcare. The new technology is bringing about digital transformation into every aspect of how a healthcare facility works. It is helping doctors share best practices and treat patients. Earlier, analysis and communication of infection control data used to take weeks, resulting in treatment delay and increased costs. Big Data implementation brings analysis near real time and with full accuracy.
In a digital economy, customer experience is the new currency. It is at the epicenter of the success of any engagement across industries. According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand differentiator. Organizations should understand that flawless post-purchase customer support is the key component of a well-crafted customer CX strategy.
According to a study done by security company Gemalto, in the first half of 2017, 18 data breaches in India led to 203.7 million data records being compromised. The malicious outsider attack on food delivery app Zomato, exposing 17 million records and continuous attacks on Aadhaar data were some of the significant data breaches that put the focus on the financial access and identity theft breaches occurring in India.
Banking executives largely believe that the future of the bank branch is bright, with the proper investment into digital transformation. Yet at the same, they opine that physical branches add value to customers and will play a role in the future of banking. A study by Synechro in partnership with Efma suggests that many banks intend to increase their branch network and are planning to change their branch model in line with digital transformation.
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