Weekly Rewind: Top 10 Stories On CXOToday (Oct 9-13)
The week that passed by saw some interesting updates to enterprise technology decision makers. Topics such as Artificial Intelligence, Internet of Things, cyber security and Digital Transformation, continue to be the flavor of the week, as we have for you a host of articles on how these technologies are having a long term effect on various aspects of business.
We also bring to you our daily dose of news and analyses, interviews, case studies, infographics and expert columns like every week. So, if you have missed out any of our updates, do not worry. You would find everything that you wanted to read on CXOtoday Weekly Top 10. Read on to know more…
Concepts like artificial intelligence, machine learning and natural language processing are bleeding into all facets of the business. Since AI is still immature and evolving quickly, it is unreasonable to expect everyone in the C-suite to understand it completely, as a result of which some researchers opine that hiring a chief AI officer and building up AI teams across functions can help companies get the maximum value of their AI investment.
Cab aggregators or ride-hailing services are growing big in India. What makes it even more exciting is the constant battle between the two key players - Ola and Uber Technologies, with both trying to assert their dominance in the otherwise highly fragmented market. The question that comes to mind is who will actually benefit from this massive war chest.
The telecom sector is witnessing a consolidation wave: the latest to join the bandwagon is telecom major Bharti Airtel the announcement of its acquisition of the consumer mobile business of Tata Sons Ltd. Earlier this year, Vodafone India and Idea Cellular Ltd–the second and third ranked cellular operators– announced their plans to merge operations to create an entity that was expected to overtake Bharti Airtel in the number of subscribers.
CA Technologies sees big opportunities across Application Program Interface (API), DevOps and agile technologies in the APAC market, with India leading the growth momentum. In his recent visit to India, Martin Mackay, who joined CA Technologies as the President and General Manager, APJ, in December, explains why these technologies are the central part of any digital transformation and what’s driving CIOs to increasingly adopt these practices in order to thrive in the application economy.
The internet of things (IoT) is already beginning to change how consumers shop and how consumer and packaged goods companies do business. Brands are also exploring ways to build upon these efforts and use the IoT to deliver more personalized customer experiences. However, there is also a knowledge gap in the consumer product industry, reveals the findings of a recent study.
At present, home-based health care is gaining significant traction and poised for transformation. Telehealth applications can enhance the management of the high-risk population suffering from complex and multiple chronic ailments, by providing daily monitoring, timely intervention as the patient’s condition warrants, allocation of priority and order of clinical needs reinforcing the treatment and discharge plan.
Customer experience is absolutely essential for brand survival. Research shows Artificial Intelligence and related tools such as machine learning and analytics can increasingly be deployed to support the customer experience. A new report from MIT Technology Review further reveals iconic firms are more likely to recognize that automated AI tools are most effective when they supplement and extend the capabilities of their customer support team, rather than replace human investment.
Around 8.4 billion connected things would be in use worldwide in 2017, up from 31 per cent in 2016, and poised to reach 20.4 billion by the year 2020, says IT research firm Gartner. It also says that total spending on endpoints as well as services would reach $2 trillion in 2017. There is a boom predicted in the Internet of Things (IoT) technology. Let’s figure out how enterprises are faring with respect to digital transformative technologies such as IoT.
The growth of on-demand viewing will continue to soar through to 2020, making up almost half of the total viewing with 50 percent of all TV and video viewing will take place on a mobile screen with a focus on virtual reality, according to Ericsson, which adds that VR has the potential to bring together people from across the world to create deeper, more personalized, and more complementary media experiences.
The year 2017 has witnessed some major cyber-attacks right in the first six months, such as the Ransomware data breach, and full-on hacking of some critically sensitive information. How can enterprises build more robust IT systems and ensure the resilience of IT systems and applications during such crisis situation?
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