YES Bank deploys Canon MDS solution

by CXOtoday News Desk    Jun 14, 2013

Canon MDS solution

YES Bank has announced that it has recently streamlined and enhanced its printing infrastructure across its 430 offices. For this initiative, the private bank partnered with Canon to whom it outsourced its entire printing requirement.  YES Bank has already been a Canon customer since last five years and over 500 of Canon equipment’s are installed across all the locations. As per the recent contract, the bank deployed Canon Managed Document Services (MDS), which is a flexible and cost effective model. Canon also manages the entire printing services, including consumables, on a per-click model basis. Venkat Krishnan, CTO, YES Bank informed that the company has already seen a 35 to 40 per cent reduction in routine business and management costs over the previous model even since its deployment.

Krishnan explains that YES Bank was facing a challenge in consolidating its printing infrastructure especially in tier II and III markets. “After analyzing our requirements and keeping in mind that the bank was in its growing and expansion stage, Canon suggested the MDS model.  Our goal of attaining standardization across all locations was achieved with the support of Canon providing them accessibility to monitor and track company’s print environment and usage on Real-time basis,” he says.

According to him, Canon’s MDS model also relieved the IT team of YES Bank to look at larger business requirements, be more productive and leave the printing needs to Canon. Canon’s unparalleled after-sales services, strong technical expertise and experience resolved printing related issues within 24 hours of logging a complaint.

“With duplex mode enabled on all the Canon MFDs, we are now able to control printing, reduce cost and consolidate its printing infrastructure,” informs Krishnan.

“Our five year association with them has helped us understand their business and offer them an end-to-end printing infrastructure as per their requirement. By adopting Canon MDS, YES Bank was able to achieve standardization across locations,” says Alok Bharadwaj, Executive Vice President, Canon India adding that with a high uptime of 99 per cent, the bank was able to reduce approximately 30 percent of carbon footprint, besides increasing monitoring capability, enhanced efficiency, document security and increased employee productivity.”

Canon officials stated that the company has over 80 large enterprises that have outsourced document services to Canon and as one of the most document intensive sector, BFSI will continue to be the focus of the company in the coming months.