@Avaya GlobalConnect
Avaya's Voice Resume Aims to Simplify Recruitment
by CXOtoday Staff    Aug 13, 2008
Category : News & Analysis
Technology : Infrastructure
To address the increasing need of hiring quality human resources in the BPO and the ITeS industry, Avaya GlobalConnect has come-up with a Voice Resume solution. Voice Resume aims to not only simplify and automate the recruitment process, but...
The Future of Communications Network
by CXOtoday Staff    Jun 01, 2007
Category : News & Analysis
Technology : Infrastructure
IP telephony is a technology that is changing the way organizations communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony enables all types of communications audio, video and...
Avaya Looks to Capitalize On Retail Boom
by Neelu Lekhi    May 21, 2007
Category : News & Analysis
With the retail sector flourishing worldwide, Avaya GlobalConnect cashes in on the flow to offer a range of solutions, tailored for individual customer needs. Peter Jayaseelan, vice president (industry solutions and applications) of Avaya...
Avaya and OKI Ally for IP Penetration
by CXOtoday Staff    Apr 27, 2007
Category : News & Analysis
Avaya GlobalConnect and OKI Electric Industry, a leading IP communication solution company in Japan, have entered into a strategic partnership to develop IP enabled voice solutions for small and medium enterprises in India. The players...
Genesys, Avaya Launch Voice Self-service Platform
by CXOtoday Staff    Mar 30, 2007
Category : News & Analysis
Technology : Infrastructure
In two unrelated developments, Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company and Avaya GlobalConnect have announced voice self-service platform with built-in support for video customer service, and key standards for...
Alliance to Optimize Call Centre Operations
by CXOtoday Staff    Dec 21, 2006
Category : News & Analysis
Avaya GlobalConnect, the enterprise communication solutions provider, has signed an agreement with The Call Centre School (TCCS) in US, to offer consultancy services to contact centers in India and assist them in optimizing their operations and...
Avaya's IPContactCenter for Insurance Sector
by CXOtoday Staff    Dec 12, 2006
Category : News & Analysis
Technology : Hardware & Software
Communication solutions provider, Avaya GlobalConnect, today announced solutions for the insurance segment - IPContactCenter solutions. Indian insurance industry has experienced shift over the past few years. In the last one year, the life...
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