MindEye BPO selects Drishti-Soft inbound solution
by CXOtoday Staff    Jun 22, 2010
Category : News & Analysis
Technology : Hardware & Software
MindEye Inc., a Bangalore-based BPO has selected Drishti-Soft Solutions as its technology partner. The BPO has chosen Drishti-Soft's Ameyo IPCC solution for its international inbound processes. "Drishti positions its contact center...
Essar to acquire Avaya's stake in AGC Networks
by CXOtoday Staff    May 31, 2010
Category : News & Analysis
Essar Group is set to acquire acquire Avaya's entire 59.13 percent stake in BSE/NSE listed AGC Networks for US$44.5 million equivalent to Rs 206.19 crore, or Rs 245 a share. The acquisition would be done through Essar Services Holdings Limited...
Avaya unveils new UC products
by CXOtoday Staff    Apr 29, 2010
Category : News & Analysis
Technology : Hardware & Software
Avaya has unveiled new data products that are faster, more cost-effective, and are specifically designed to support the growing needs of today's bandwidth-hungry video and unified communications (UC) applications. These products are designed...
Avaya Acquires Nortel Enterprise Solutions
by CXOtoday Staff    Dec 21, 2009
Category : News & Analysis
Technology : Infrastructure
Avaya has successfully completed its acquisition of Nortel Enterprise Solutions. As a result of the acquisition, Avaya will benefit from an expanded partner ecosystem, a broader portfolio, an enhanced customer base, and a greater ability to...
Tandberg Buyout is On, Says Cisco
by CXOtoday Staff    Dec 04, 2009
Category : News & Analysis
Cisco Systems said it plans to go ahead with its plan to acquire Norway's Tandberg though the acceptances from shareholders were 89 percent -- slightly below its target of 90 percent. Cisco's decision finally paves the way towards creating...
Orange Business Services to Offer Avaya Solutions
by CXOtoday Staff    Nov 18, 2009
Category : News & Analysis
As solutions integration partner, Orange Business Services will support Avaya in providing Indian businesses world-class unified communications solutions Avaya and Orange Business Services India have announced a collaboration that will see the...
Avaya to Acquire Nortel's Enterprise Business
by CXOtoday Staff    Sep 16, 2009
Category : News & Analysis
Avaya, the enterprise communications solution provider, announced that it has been selected to acquire Nortel s enterprise business division for $900 million.Avaya will also have to pay an additional $15 million for the bankrupt company s...
What Nortel Acquisition Means for Avaya
by Sonal Desai    Jul 22, 2009
Category : News & Analysis
Yesterday, Nortel publicly admitted that it received a $475 million bid from Avaya for its enterprise solutions business. If the bid goes through, for Avaya the acquisition helps them to offer not just enterprise telephony...
WNS in BPO Partnership with Trintech Group
by CXOtoday Staff    Jul 21, 2009
Category : News & Analysis
BPO services provider - WNS (Holdings), has entered into a strategic relationship with Trintech Group. Boosted by Trintech's expertise, WNS will look to improve its positioning in the governance, risk, and compliance solutions space.Trintech...
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