How Salesforces Helps iQor In Its Digital Transformation Journey
by CXOtoday News Desk    Oct 15, 2018
Category : News & Analysis
Technology : Cloud Computing
With the help of Salesforce, BPO firm iQor has transformed the management of spare parts and the delivery of field services operations into a scalable, digital service delivery and customer management system.
Outsourcing: Key To Efficient Business Outcomes
Category : Columns
Technology : Hardware & Software
High-quality information management solutions not only help BPOs deliver on their promise of speed, but also help them pursue new revenue-driving service offerings.
Essar Sells Aegis For USD 300 Mn; Exits BPO Business
by CXOtoday News Desk    Apr 03, 2017
Category : Press Releases
The net proceeds of the sale are likely to be used by Essar to settle its debt, with the transaction closing in June 2017.
Indian Healthcare Services Foresee 1.2 BL Investment, 2016: Gartner
by CXOtoday News Desk    Jun 20, 2016
Category : News & Analysis
IT outsourcing (ITO) will be the largest sub-segment in IT services, recording a 7.5 per cent increase in 2016 to reach $107 million.
Xerox Names Its New Spinoff Company Conduent
by CXOtoday News Desk    Jun 17, 2016
Category : News & Analysis
Technology : Hardware & Software
With approximately $7 billion in 2015 revenue and 96,000 employees worldwide, Conduent will be a Fortune 500 scale
Infosys Elevates Anantha Radhakrishnan As New BPO Head
by CXOtoday News Desk    May 30, 2016
Category : News & Analysis
Former BPO head Anup Uppadhayay will head strategic sales programs
IoT, 3D Printing To Drive BPO Sector Growth: WNS
by CXOtoday News Desk    May 11, 2015
Category : News & Analysis
Clients need to be serviced in their traditional, transitional as well as innovative thinking businesses, says CEO Keshav Murugesh.
Tags: BPO, Cloud, IDC, WNS, Internet
Infosys Renews Focus From BPO To Automation
by CXOtoday News Desk    Dec 04, 2014
Category : News & Analysis
Sikka is putting in place a new strategy that includes increased focus on automation, artificial intelligence and design thinking.
New Markets, Acquisitions Drive India’s BPM Growth
by Sohini Bagchi    Sep 18, 2014
Category : News & Analysis
Analytics and healthcare will continue to be the two big growth opportunities for the Indian BPM industry.
India’s Losing 70% BPO Business To Philippines!
by CXOtoday News Desk    Apr 08, 2014
Category : News & Analysis
Cultural proximity to the US together with availability of talented manpower are key reasons why BPO companies prefer Philippines
Tags: BPO
PAGE: 12345678910