Tech Mahindra BPO to Serve RCom in Kolkata
by CXOtoday Staff    Jul 16, 2009
Category : News & Analysis
Tech Mahindra has  enhanced its presence in Eastern India by setting up a new BPO center in Kolkata. The company has domain expertise in telecom sector & it also brings in international experience, having worked with top telecom...
EXL Makes Strategic Entry into Europe
by CXOtoday Staff    Jul 09, 2009
Category : News & Analysis
EXL signs multi-year agreement with Schneider Logistics to acquire the latter's BPO operations in the Czech Republic.ExlService Holdings, a provider of outsourcing and transformation services, has signed a multi-year outsourcing agreement with...
Manufacturing, BPO Target for Voice Authentication
by Manu Sharma    Jun 16, 2009
Category : News & Analysis
With the lack of clearances from the Reserve Bank of India (RBI) on the voice enabled password for the banking industry, Bay Talkitec, a provider of communication technology platforms is now targeting BPO and manufacturing sectors. Despite...
Wipro and Infosys to Focus on Rural BPO Operations
by Muntazir Abbas    Jun 11, 2009
Category : News & Analysis
Wipro and Infosys are planning to start domestic BPO operations in smaller towns and rural areas to offer native language based capabilities and data entry services. Infosys is eyeing partnership with rural service providers, although Wipro...
Pink City to be Next IT/ITes Hub
by CXOtoday Staff    Jun 11, 2009
Category : News & Analysis
Jaipur- also known as pink city is fast transforming into an IT/ITes outsourcing hub with more than 100 companies setting up their operations, and is expected to generate 10,000 direct jobs.   Rajasthan state capital- Jaipur, also...
3i Infotech Unifies BPO Bizz
by CXOtoday Staff    Jun 05, 2009
Category : News & Analysis
3i Infotech Ltd, a global provider of IT solutions and one of India s largest software product companies, has announced that all its BPO businesses would be managed through 3i Infotech s wholly owned BPO subsidiary. During the financial...
Subex Sets Up Managed Services Centre for CSPs
by CXOtoday Staff    Jun 03, 2009
Category : News & Analysis
Technology : Infrastructure
Subex Limited announced the launch of a Center of Excellence (CoE) that will deliver a wide range of its Managed Services (MS) offerings for communication service providers (CSPs) in India. The offerings, which will cover the entire spectrum...
New Policies Should be IT Friendly: India Inc.
by Manu Sharma    May 18, 2009
Category : News & Analysis
Glad that the Congress led UPA government is back in power; India Inc is hoping that the new policies are more IT friendly S. Krishnan Thyagarajan, managing director India Sub-Continent of Quest Software India said, UPA getting a...
COPC Unveils New Certifications for BPOs
by CXOtoday Staff    May 11, 2009
Category : News & Analysis
COPC and QAI have together launched new certifications for Indian BPOs. The new specifications, seven in number, will target specific processes like hiring, training & skills verification, transaction monitoring, forecasting, staffing,...
Sparsh BPO expands into Bangalore
by CXOtoday Staff    Apr 29, 2009
Category : News & Analysis
Sparsh BPO Services, a domestic BPO service provider has set up a 450-seater centre in Bangalore to further expands its presence and provides proximity to key customers. Located at Hebbal on the new airport road in Bangalore, the centre will...
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