Brands Still Falter In The Area Customer Experience: Study
by CXOtoday News Desk    Aug 01, 2018
Category : Press Releases
Technology : Web Technologies
Leading brands in CX start with a strong foundation in customer satisfaction, says Gartner.
How To Negate the Negative Customer Experiences
Category : Columns
Technology : none
In this new era of customer service, businesses cannot afford to provide anything less than a seamless, trouble-free customer experience, if they want to build loyalty that yields long-term results...
How Marketers Can Gain From Mobile-Social Strategy
by Sohini Bagchi    Feb 20, 2017
Technology : Web Technologies
With a chunk of the mobile device users spending time on social websites, brands are using this aspect to their advantage.
Tapping Social Media for customer retention
Category : Columns
With evolved social media platforms, enterprises today get better insights into customer behavior
Samsung voted the top brand in Asia
by CXOtoday News Desk    Jul 17, 2013
Category : News & Analysis
Samsung comes out on top in the Asia's Top 1000 Brands for the second year in a row
How to use Twitter to promote your brand
by Ankita Mohinta    Jul 08, 2013
Category : News & Analysis
Tips on the do's and don'ts of the Twitterworld
Why you need to turn your customers into stalkers
by Christopher Koch    Jan 31, 2011
Technology : none
All through 2010, marketers have been telling us that they are having a harder time getting their content noticed. Social media have created so much noise that it’s becoming more difficult for the good old white paper to stand out.