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Businesses Failing To Admit Their Customer Service Shortcomings, Says Study

CXOtoday News DeskCXOtoday News Desk
Businesses are out of touch with their customers and yet overestimate the quality of the customer service they provide, according...
CxoToday
CXOtoday is a premier resource on the world of IT, relevant to key business decision makers. We offer IT perspective & news to the C-suite audience. We also provide business and technology news to those who evaluate, invest, and manage the IT infrastructure of organizations. CXOtoday has a well-networked and strong community that encourages discussions on what’s happening in the world of IT and its impact on businesses.

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