@business process outsourcing
Genpact-AstraZeneca Sign Contract for F&A Services
by CXOtoday Staff    Dec 11, 2009
Category : News & Analysis
BPO firm Genpact has signed a five-year contract with pharmaceutical firm AstraZeneca for providing finance and accounting services.Under the terms of the contract, Genpact professionals will work in partnership with AstraZeneca's finance team...
Equitable Life Signs Multi-million Deal with HCL
by CXOtoday Staff    Nov 23, 2009
Category : News & Analysis
Equitable Life Assurance Society (Equitable Life), has signed a service contract worth $200 million with HCL IBS, a part of HCL Technologies.The contract, which starts in March 2011, will see Equitable Life transfer its core processing and...
Intelenet Opens Delivery Centre in Thane
by CXOtoday Staff    Nov 11, 2009
Category : News & Analysis
Located on a 60,000 sq ft area, this centre has a total seating capacity of 1,237 seats to service Intelenet's domestic and international clientele.Of the 1,237 seats, 923 seats will be utilized for Intelenet's domestic business and...
Gartner Predicts Gloomy Future for BPO Vendors
by CXOtoday Staff    Sep 30, 2009
Category : News & Analysis
Gartner says that nearly a quarter of the current top BPO providers will not exist by 2012. Market exits, acquisitions, etc. will change the BPO landscape in the near future said the market research firm, while warning CIOs to watch out for...
Tech Mahindra Inaugurates Chandigarh BPO
by CXOtoday Staff    Aug 13, 2009
Category : News & Analysis
Technology : Infrastructure
Tech Mahindra has set up a new BPO facility in Chandigarh. The set-up will focus on providing end-to-end customer service delivery to domestic and international telecom service providers. Tech Mahindra started its operations in Chandigarh two...
Cognizant Sees Promise in New Verticals
by UTVi Desk    Aug 05, 2009
Category : News & Analysis
Technology : Infrastructure
Chandra Sekaran, president and MD (global delivery) of Cognizant says contribution from emerging vertical segments has increased and new geographies are contributing significantly.He said Cognizant would counter slowdown in banking, financial...
WNS in BPO Partnership with Trintech Group
by CXOtoday Staff    Jul 21, 2009
Category : News & Analysis
BPO services provider - WNS (Holdings), has entered into a strategic relationship with Trintech Group. Boosted by Trintech's expertise, WNS will look to improve its positioning in the governance, risk, and compliance solutions space.Trintech...
TCS to Increase Focus on BPO
by CXOtoday Staff    Jul 20, 2009
Category : News & Analysis
Tata Consultancy Services (TCS) aims to focus more on the business process outsourcing (BPO) sector where it sees a huge opportunity, both globally as well as in the domestic market. The company has set a target of $3 billion worth of business...
EXL Makes Strategic Entry into Europe
by CXOtoday Staff    Jul 09, 2009
Category : News & Analysis
EXL signs multi-year agreement with Schneider Logistics to acquire the latter's BPO operations in the Czech Republic.ExlService Holdings, a provider of outsourcing and transformation services, has signed a multi-year outsourcing agreement with...
Adlabs BPO to Restore Digital Content
by CXOtoday Staff    May 07, 2009
Category : News & Analysis
Adlabs Films Limited, a member of the Reliance Anil Dhirubhai Ambani group is establishing a BPO arm for the media industry.The BPO will provide a comprehensive one point solution for the transition from analog to digital and physical media to...
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