Twitter Hashtag@10: Why Brands Should Care
by CXOtoday News Desk    Aug 24, 2017
Category : News & Analysis
Technology : Web Technologies
Hashtags can help your business by getting your target audience to engage with your brand.
How To Negate the Negative Customer Experiences
Category : Columns
Technology : none
In this new era of customer service, businesses cannot afford to provide anything less than a seamless, trouble-free customer experience, if they want to build loyalty that yields long-term results...
Weekly Rewind: Top 10 Stories On CXOtoday
by CXOtoday News Desk    Jul 09, 2016
Category : News & Analysis
Technology : Hardware & Software
Here are the top stories you do not want to miss on CXOtoday this week.
Businesses need social engagement to grow: IDC
by CXOtoday News Desk    Aug 06, 2013
Category : News & Analysis
The annual IDC report shows how social media has undergone a shift from simply gathering product feedback and moving towards initiatives driven by social engagement 
Manufacturers not tapping ERP potential, says study
by CXOtoday News Desk    Jul 19, 2013
Category : News & Analysis
Technology : Hardware & Software
A recent report by IDC Manufacturing Insights has revealed how big and small organisations need to follow a customer oriented strategy by utilizing ERP solutions