How Tech Is Helping Rethink Customer Engagement
Category : Columns
Creating a consistently engaging customer experience along the customer lifecycle is almost a sine qua non for any business.
Gartner Identifies 7 Technologies For The Digital Workplace
Technology : Enterprise IT Services
Speech recognition is almost underway and others technologies chatbots and virtual assistants, will see huge enterprise adoption in the next 2-5 years, says Gartner.
Are Chatbots, Games The Next-Gen Diagnostic Tools?
The AI of games are able to diagnose and treat a number of problems such as autism, visual sequential memory deficiency, speech disorders, etc.
AI, Chatbots Are Completely Changing Insurance Industry
Category : Interviews
Mehmood Mansoori, Member of Executive Management & Group Head, HDFC ERGO General, explains the trends and challenges in the insurance sector and the role HDFC Ergo is playing in the ecosystem.
Adoption of Social Business Models Growing, Says ISG
Artificial intelligence and chatbots, meanwhile, are increasing the scope of enterprise social collaboration
3 Technologies That's Changing The Insurance Sector
Let’s look at some of these digital aspects and how they have changed the world of insurance as vital enablers.
Digital Recruiting Is Reducing Hiring Challenges: Study
Technology : none
Interestingly, while many organizations are in the early stages of recruiting automation, some are already on the cutting edge.
Gartner: Top 10 Strategic Tech Trends For 2018
Gartner defines “strategic” as those technologies that will have significant disruptive potential over the next five years.
Chatbots Will Change The Dynamics Of Recruitment
Category : Interviews
Francis Padamadan, Country Director, KellyOCG India, talks of how Kelly focuses on providing Recruitment Process Outsourcing (RPO) and Managed Services Provider (MSP) solutions in India.
Titan E-Store Now Has A Chatbot To Serve Customers Better
India's leading watch maker and lifestyle company, Titan has launched a chatbot on its e-commerce store www.titan.co.in to engage better with millennial shoppers who are looking for convenient ways to find products online.