@Cliff Moore
Aegis outsources its quality function to US firm
by CXOtoday Staff    Apr 23, 2010
Category : News & Analysis
Aegis, an Essar Group owned BPO has awarded a multi-year quality process outsourcing contract to Texas-based Customer Operations Performance Center Inc. (COPC Inc.). As part of the deal, about 1,000 of Aegis employees associated with internal...