Speech Analytics To Increase Biz Sales And Collections: Study
Category : Research
Technology : Enterprise IT Services
Globally, 53 percent have deployed speech analytics for 'Workforce Optimization' while 50 percent for 'Discovering the root cause of customer experience failures'...
Sparsh BPO expands into Bangalore
Category : News & Analysis
Technology : Business Intelligence
Sparsh BPO Services, a domestic BPO service provider has set up a 450-seater centre in Bangalore to further expands its presence and provides proximity to key customers. Located at Hebbal on the new airport road in Bangalore, the centre will...