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9 Benefits of Integrating Telephony into Your CRM Software
Category : Digital Enterprise
Technology : Hardware & Software
A telephony service is a software interface that integrates with a physical telephone device to perform actions like dialling phone numbers and logging calls.
Companies, vendors upbeat on SaaS-based CRM

Category : Digital Enterprise
Technology : Cloud Computing
According to a Gartner report, 40 per cent of CRM software sold last year was SaaS-based and the trend is accelerating.
Delhi Start-Up to Enhance CRM, Implement ERP

Category : News & Analysis
Technology : Business Intelligence
A Delhi based company -- Trio Sports Wear India, the Indian joint venture company of Montreal, Canada-based fashion and lifestyle house -- Trio Inc. will enhance its customer relationship management software in 2009. The company also wants to...