@CRM
Cloud Telephony To Help SMEs Scale New Heights
Category : Columns
Technology : Cloud Computing
This technology helps the SMEs to have the same level of the customer service as a large enterprise or BPO would have.
VMWare Identifies Key Priorities Of Indian CIOs
by CXOtoday News Desk    Mar 01, 2017
Category : Research
Technology : Cloud Computing
The study reveals that in the next three years Indian companies will investing more time, money and skills in cloud.
Big Data Analytics, The Key To Personalization
by CXOtoday News Desk    Feb 21, 2017
Category : News & Analysis
Technology : Hardware & Software
Organizations need to be extremely responsive to cope with the volatility created by customers engaging via digital technologies, believe experts.
Over 80 Percent Emails Used At Work Is On Cloud: Study
by CXOtoday News Desk    Nov 25, 2016
Category : News & Analysis
Technology : Hardware & Software
To do away with heavy on investments in hardware and infrastructure for software, organizations are gradually moving to cloud.
Everstone Buys US-Based CRM Firm C3 For USD 150 Mn
by CXOtoday News Desk    Oct 07, 2016
Category : News & Analysis
This is Everstone's third investment through its latest private equity fund, ECP III.
Tags: Everstone, CRM, C3
Salesforce Gets First Chief Equality Officer From Microsoft
by CXOtoday News Desk    Sep 16, 2016
Category : News & Analysis
Technology : none
Tony Prophet, now Chief Equality Officer of Salesforce, was the VP of education marketing, looking at expansion of Microsoft in that sector.
CRM Is Now Customer Experience Management
by Wrik Sen    Jul 25, 2016
Category : Interviews
Suman Reddy, Managing Director, Pegasystems explains how CRM is increasingly focusing on evolving customer engagement through digital transformation.
Tags: Big data, CRM
Infor Sets Up New Division For Digital Tech
by CXOtoday News Desk    Jul 14, 2016
Category : News & Analysis
Technology : Cloud Computing
The solutions will drive new capabilities, generate new revenue streams and create differentiated IP
How Cloud Is Changing Traditional CRM
by Wrik Sen    Jul 13, 2016
Category : Interviews
Technology : Cloud Computing
In an exclusive interaction with CXOtoday, Ajay Chauhan, the Founder of Salezshark explains how CRM is becoming more intelligent and how cloud technology is changing the traditional CRM.
M&B Footwear Prefers Openbravo To Improve Operations
by CXOtoday News Desk    Jun 13, 2016
Category : News & Analysis
The new solution will make it possible to significantly reduce the IT investment on each store and the preparation time for new openings.
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