SpecialsModernize Legacy CRM Systems using Salesforce to Accelerate Value RealizationNarasimha Raju9 months agoJune 22, 2023By Prabhat Mehrotra & Amit Derkar In the past few years, we have witnessed businesses changing at a warp...
SpecialsAI and CRM in the tourism industryAbhishek Mimani1 year agoNovember 22, 2022When you hark back to the ancient days of yore, you will find that human beings were natural wayfarers, and...
Press ReleaseOracle Automates the Tasks Sellers Despise with Next Generation CRMCXOtoday News Desk2 years agoAugust 9, 2022Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster Oracle today announced the...
InterviewsThe evolution of CRM technologiesCXOtoday News Desk2 years agoJuly 20, 2022In today's fast-evolving digital world, it is highly imperative to keep up to date with the latest technology and software....
InterviewsTechnology at the core of the modern banking experienceCXOtoday News Desk2 years agoJuly 13, 2022Indian banking and financial sector are at the cusp of transformation. The pandemic acted as a catalyst for the demand...
Press ReleaseZendesk Ushers in Era of Conversational CRMCXOtoday News Desk2 years agoMay 12, 2022New solutions put conversations at the center of customer relationship management New employee experience offering helps businesses deliver a modern,...
AIColumnsCorner OfficeCustomer Data Management and Customer Engagement Go Hand in HandRaviteja Dodda2 years agoMarch 1, 2022Customer Data Management and Customer Engagement are vital cogs that are closely linked to this personalization strategy.
News & AnalysisSalesforce Leads Digital Transformation in CRM SpaceDivya Makhija4 years agoDecember 24, 2019Most enterprises have been in a transitory mode in recent times. Questions around the shift towards digital transformation aren’t so...
News & AnalysisGodrej Turns to Social Listening to Enhance Customer ValueSohini Bagchi4 years agoDecember 18, 2019A decade ago, social media was seen by many as a waste of an organization’s time and resources. Not so anymore....
Hardware/Software DevelopmentNews & AnalysisIndia’s Software Market To Hit $6.1 Bn This Year: IDCCXOtoday News Desk5 years agoDecember 3, 2020India's software market is expected to grow with a year-on-year (YoY) growth rate of 13.7 percent and touch US$ 6.1...