What Strengthens CIO-CMO Bonding? The Customers
Technology : Hardware & Software
CMOs and CIOs know they must collaborate to lead the evolution of their organization.
4 Practical Ways To Strengthen CIO-CMO Bond
Technology : Networking & Communication
Here are some ways to improve the CMO-CIO collaboration for greater success of their organization.
C-suite Lacks Customer Focus, Worry CEOs
Technology : Business Intelligence
In an increasingly customer-centric era, the C-suite (except for the CEO) is out of touch with customers, according to a study.
Reinventing BPO Model To Stay Relevant
Category : Interviews
Technology : Enterprise IT Services
Rajendra Deshpande, CIO, Serco Global Services discusses how the company plans to constantly upgrade existing infrastructure, innovate with emerging technologies and offer solutions that can help them remain relevant to customers.
Connect to customers or lose relevance, says Ovum
Category : News & Analysis
Technology : none
Ovum notes that over 50% of organizations are insufficiently connected to their customers and do not have the insight to respond to them speedily.