@customer engagement
How Data Drives Success In Customer Engagement Journey
by Dharmendra Kapadia    Aug 04, 2017
Category : Blog
Technology : Web Technologies
The most successful retailers are strategic and targeted in their efforts, both offline and online, incorporating sales strategies as well as data to gather a deeper understanding of their customers.
CIOs New Mantra To Drive Business Results
by CXOtoday News Desk    Aug 01, 2017
Category : Research
Here are three steps that can help CIOs and IT organizations strengthen their value proposition and contributions to the broader business.
How Cloud Can Make MNOs Profitable
by CXOtoday News Desk    Jun 23, 2017
Category : Columns
Technology : Virtualization
Cloud can be a perfect solution for making MNOs and MVNOs networks and services more profitable, manageable and secure.
Social Selling Is The Future For Acquiring New Clients
by Wrik Sen    Sep 28, 2016
Category : News & Analysis
Selling via social networks is increasingly becoming popular among companies and is helping them in expanding their client base.
Customer Engagement Spurs Intelligent Virtual Assistant Adoption
by CXOtoday News Desk    Aug 05, 2016
Category : News & Analysis
Technology : Hardware & Software
The impact of social media on the development of intelligent virtual assistant technology has been huge
The Changing Rules Of Customer Engagement
Category : Columns
The new rules of customer engagement are driven by the trends in technology and consumer behavior.
App Analytics For Simplified Customer Engagement
by Anand Jain, Co-founder, CleverTap    May 25, 2016
Category : Columns
Customer engagement with the app is an essential yardstick to measure app success.
Knowlarity Announces Acquisition Of Smartwards
by CXOtoday News Desk    May 10, 2016
Category : Press Releases
Technology : Cloud Computing
Shantanu Mathur becomes country head of Knowlarity Communications.
Verint Comes Up With A Slew Of New Announcements
by CXOtoday News Desk    Mar 02, 2016
Category : News & Analysis
The unified set of scorecards, coaching, e-learning and gamification capabilities offer an advanced approach to performance management.
Companies Aren’t Investing in Personalization: Study
by CXOtoday News Desk    Feb 10, 2016
Category : Press Releases
Global survey shows consumer desires and industry initiatives are often mismatched across retail, banking, media and travel sectors
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