@customer engagement
Engage Directly With Customers For IT Innovation
How CIOs can personalize, customize and crowdsource to stay ahead of industry disruptors.
9 Benefits of Integrating Telephony into Your CRM Software
Technology : Hardware & Software
A telephony service is a software interface that integrates with a physical telephone device to perform actions like dialling phone numbers and logging calls.
How Tech Is Helping Rethink Customer Engagement
Category : Columns
Technology : Web Technologies
Creating a consistently engaging customer experience along the customer lifecycle is almost a sine qua non for any business.
Oracle's Live Experience Cloud To Boost Customer Engagement
by CXOtoday News Desk    Oct 03, 2017
Category : Press Releases
With Oracle Live Experience Cloud, businesses can eliminate customer friction points by harnessing the power of contextual communications and real-time engagement capabilities...
How Data Drives Success In Customer Engagement Journey
by Dharmendra Kapadia    Aug 04, 2017
Category : Blog
Technology : Web Technologies
The most successful retailers are strategic and targeted in their efforts, both offline and online, incorporating sales strategies as well as data to gather a deeper understanding of their customers.
CIOs New Mantra To Drive Business Results
by CXOtoday News Desk    Aug 01, 2017
Category : Research
Here are three steps that can help CIOs and IT organizations strengthen their value proposition and contributions to the broader business.
How Cloud Can Make MNOs Profitable
by CXOtoday News Desk    Jun 23, 2017
Category : Columns
Technology : Virtualization
Cloud can be a perfect solution for making MNOs and MVNOs networks and services more profitable, manageable and secure.
Social Selling Is The Future For Acquiring New Clients
by Wrik Sen    Sep 28, 2016
Category : News & Analysis
Selling via social networks is increasingly becoming popular among companies and is helping them in expanding their client base.
Customer Engagement Spurs Intelligent Virtual Assistant Adoption
by CXOtoday News Desk    Aug 05, 2016
Category : News & Analysis
Technology : Hardware & Software
The impact of social media on the development of intelligent virtual assistant technology has been huge
The Changing Rules Of Customer Engagement
Category : Columns
The new rules of customer engagement are driven by the trends in technology and consumer behavior.
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