Do Customers Trust Brand Sites More Than Social Media?
Category : Digital Enterprise
Technology : Web Technologies
Sadly, most businesses continue to use social as a promotional mechanism instead of a two-way communication channel.
Why Telcos' 'one size fits all' strategy Is Failing
Category : Research
Technology : Networking & Communication
Telcos are failing to proactively engage with their online visitors, shows a new study.
Listen Up CIOs, Connect With Your Users
Category : News & Analysis
Technology : Enterprise IT Services
Research suggests that despite numerous high-profile incidents in the last year, enterprises are still not paying enough attention to the needs of their users