@customer experience
DHL eCommerce Selects FarEye To Boost Brand Image
by CXOtoday News Desk    Aug 23, 2017
Category : News & Analysis
The company recently selected FarEye to enhance its customer experience, optimize its resources and deliver real-time alerts and smart analytics.
How To Negate the Negative Customer Experiences
Category : Columns
Technology : none
In this new era of customer service, businesses cannot afford to provide anything less than a seamless, trouble-free customer experience, if they want to build loyalty that yields long-term results...
Design Thinking, Key For Biz Transformation: Adobe
by CXOtoday News Desk    Aug 04, 2017
Category : Press Releases
Technology : Hardware & Software
Design thinking is a key component for the transformation of businesses in India states the study…
How Do You Pave The Way For A Digital Future?
by Deepak Mittal, CEO, TO THE NEW    Jul 19, 2017
Category : Columns
Technology : Web Technologies
Most businesses today realize the need for transforming digitally as it impacts the go-to-market strategy, transaction with customers or partners and internal operations.
CRM To Get Smarter With Artificial Intelligence
by Sohini Bagchi    Jun 20, 2017
AI-infused CRM will create immense opportunities for the vendors as well as CIO as it will help the latter make smarter decisions.
Titan E-Store Now Has A Chatbot To Serve Customers Better
by CXOtoday News Desk    Jun 14, 2017
Category : News & Analysis
Technology : Web Technologies
India's leading watch maker and lifestyle company, Titan has launched a chatbot on its e-commerce store www.titan.co.in to engage better with millennial shoppers who are looking for convenient ways to find products online.
Analytics Empowering Sales; Moving Towards a Progressive Future
Category : Columns
Chatbots, like predictive analytics will prove to be a great tool to solve problems and increase customer retention.
5 Benefits Of CRM Software for SMBs
by Ajay Chauhan, CEO, SalezShark    May 25, 2017
Category : Blog
Here are some reasons SMBs can accelerate growth with the help of CRM.
How Life Insurers Can Prepare For The Digital Future NOW
by CXOtoday News Desk    Apr 18, 2017
Life insurers have been latecomers to the digital era, but its never too late to change... and the time is NOW.
PAGE: 123456789