@customer experience
Customer Experience Is The New Brand Mantra
by CXOtoday News Desk    Nov 04, 2016
Category : News & Analysis
As the focus on customer experience grows in India, brands are increasing their investments and efforts to provide customers with higher-quality experiences.
Banks Can Use Data Analytics To Win Customer Confidence
by Wrik Sen    Oct 28, 2016
Category : News & Analysis
Big Data can provide valuable inputs to banks, which would help them deal with the issue of customer confidence retention.
India's C-Zentrix Expands Base In North America
by CXOtoday News Desk    Aug 17, 2016
Category : Press Releases
The partnership aims to offer the next generation customer experience platform to its end users by bringing to them the power of multi-channel.
Customer Delight Is Our No.1 Priority: TrueCaller VP
by Malavika Subramanyan    Aug 01, 2016
Category : Interviews
Through customer centric solutions and constant innovations, Truecaller continues to capture the Indian market with its growing popularity.
Going Digital: A Win-Win For Insurance Firms, Policy Holders
Category : Columns
Technology : Web Technologies
The rapidly changing consumer behaviour is reshaping the insurance industry where going digital is the only answer.
Disrupt Or Be Disrupted: Future-Proofing SMEs In Digital Biz
Category : Columns
SMEs can easily execute their digital business strategy across the following areas.
Spending On In-App Transactions Surges: Gartner
by CXOtoday News Desk    May 26, 2016
Category : Press Releases
Technology : Hardware & Software
Consumer preference for in-app transactions indicates that the flexibility they offer is delivering a better customer experience than paid-for downloads.
The Future Is About Cloud, Mobile And Experience: Adobe
by CXOtoday News Desk    Mar 22, 2016
Category : News & Analysis
Technology : Cloud Computing
Adobe is harnessing customer experience, digital experience and personalization under the broad umbrella of experience business.
Microsoft Helps Amway Augment Customer Experience
by CXOtoday News Desk    Mar 16, 2016
Category : Press Releases
Technology : Infrastructure
Amway partnered with Microsoft to conceptualize and design the store with an aim to transform the consumer as well as distributor experience.
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