@customer experience
Customer Delight Is Our No.1 Priority: TrueCaller VP
by Malavika Subramanyan    Aug 01, 2016
Category : Interviews
Through customer centric solutions and constant innovations, Truecaller continues to capture the Indian market with its growing popularity.
Going Digital: A Win-Win For Insurance Firms, Policy Holders
Category : Columns
Technology : Web Technologies
The rapidly changing consumer behaviour is reshaping the insurance industry where going digital is the only answer.
Disrupt Or Be Disrupted: Future-Proofing SMEs In Digital Biz
Category : Columns
SMEs can easily execute their digital business strategy across the following areas.
Spending On In-App Transactions Surges: Gartner
by CXOtoday News Desk    May 26, 2016
Category : Press Releases
Technology : Hardware & Software
Consumer preference for in-app transactions indicates that the flexibility they offer is delivering a better customer experience than paid-for downloads.
The Future Is About Cloud, Mobile And Experience: Adobe
by CXOtoday News Desk    Mar 22, 2016
Category : News & Analysis
Technology : Cloud Computing
Adobe is harnessing customer experience, digital experience and personalization under the broad umbrella of experience business.
Microsoft Helps Amway Augment Customer Experience
by CXOtoday News Desk    Mar 16, 2016
Category : Press Releases
Technology : Infrastructure
Amway partnered with Microsoft to conceptualize and design the store with an aim to transform the consumer as well as distributor experience.
A New Age Digital Solution for Personal Savings
by Press Release    Mar 09, 2016
Category : Press Releases
Technology : Hardware & Software
Money View and ICICI Prudential Mutual Fund, have partnered to announce the launch of an innovative app-based solution.
IoT, Digital Disrupting Insurance Sector: Study
by CXOtoday News Desk    Mar 02, 2016
Category : Research
Gen Y customers have more interactions with their insurer across all communication channels, particularly digital ones, says a new study.
CCO-CIO Bonding Can Spur Customer Experience
by Sohini Bagchi    Mar 01, 2016
Category : Interviews
Technology : none
Tarun Sharma, Chief Customer Officer (CCO) at BMC Software discusses the importance of customer experience and what is expected as a CCO to boost customer experience in the enterprise.
How Carwale.com Improves Website Performance
by Sohini Bagchi    Feb 09, 2016
Category : Case Studies
Technology : Web Technologies
Rajeev Kumar, VP, Technology at CarWale, noted, “Improving DNS performance was the first step we needed to take to make sure the visitor experience was the best.”
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