@customer experience
Three Essential Competencies For The Digital Store
by Press Release    Nov 13, 2015
Category : Press Releases
Digital business transformation is important for enriching the customer experience and enhancing customers’ engagement, says Gartner.
Optimal Customer Engagement Leads To Better RoI
Category : Columns
It’s time to loosen up that Six Sigma belt and take a fresh look at specific actions to help organizations engage customers and expedite the customer journey.
Five Ingredients To India's E-Commerce Growth
by CXOtoday News Desk    Nov 05, 2015
Category : News & Analysis
Gartner identified the top five things Indian digital commerce players should focus on to drive growth
Why Most Businesses Fail To Be Customer-Centric
by CXOtoday News Desk    Oct 29, 2015
Category : Research
Technology : none
A majority of businesses don’t set themselves apart yet from competitors through the digital customer experience they offer.
Why India Is A Key Market For Oracle
by CXOtoday News Desk    Oct 28, 2015
Category : News & Analysis
Technology : Cloud Computing
Oracle has initiated a huge recruitment drive for cloud in India to expand its base, said CEO Mark Hurd.
Chief Customer Officer Best Suits To Be CEO Successor
by Preeti S    Oct 21, 2015
Category : Interviews
The best way to get a vision for the company is to listen to customers and work with really smart people, says Alan Trefler, CEO, Pegasystems.
The Mistakes Digital-Ready Enterprises Make
by Preeti S    Oct 21, 2015
Category : Interviews
Companies should leverage the power of computers to enhance customer engagement, says Alan Trefler, CEO, Pegasystems
IBM Enables Yes Bank To Increase Mobile User Base
by Preeti S    Oct 14, 2015
Category : Case Studies
Yes Bank has been able to reduce time to market for its apps by 60 percent
It's Customer Experience All The Way
by Sohini Bagchi    Oct 01, 2015
By 2016, companies will compete primarily on the customer experiences they deliver, believe experts.
Oracle Redefining Customer Experience With Cloud
by Sohini Bagchi    Sep 22, 2015
Technology : Cloud Computing
Customer experience plays a pivotal role in the making of a satisfied customer, say experts.
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