@Customer feedback
Brands Can't Afford To Ignore Customer Feedback On Mobile
by CXOtoday News Desk    Mar 23, 2016
Category : News & Analysis
Technology : Hardware & Software
Mobile apps can be a key component in gathering customer feedback, according to a new study.
Apollo Hospitals improves customer service management
by CXOtoday News Desk    Sep 02, 2013
Category : News & Analysis
Technology : Infrastructure
The organization moves from a paper-based customer feedback measurement to an electronic Feedback Management System to effectively resolve customer issues.
Catering to Customers Need: HDFC's New Approach
by CXOtoday Staff    Dec 07, 2006
Category : News & Analysis
Technology : Hardware & Software
In order to enhance customer care and new business opportunities, HDFC bank has recently installed information management software. It is developed by IBM Research Laboratory, India. The solution categorizes and manages different customer...