CXO BytesEnhance Customer Support With Real Time Conversation IntelligenceNarasimha Raju12 months agoCustomer services have been emerging as one of the most important factors when it comes to business enhancement through technology....
AINews & AnalysisNewsletterStoryVoice AI is Shaping the Future of Customer ExperienceSohini Bagchi3 years agoJuly 5, 2021Companies are increasingly using voice AI such as voice chatbots and voice assistants for resolving customer issues and driving engagement.
Hardware/Software DevelopmentNews & AnalysisTraditional Firms Still Struggling With Customer Support: StudyCXOtoday News Desk6 years agoFebruary 8, 2019Customer experience is new normal today. And to keep up with this trend, companies are expected to offer the most sophisticated...
Case StudiesHaptik Sees 40% Customer Retention With ExotelCXOtoday News Desk6 years agoFebruary 5, 2019Haptik is one of the world’s largest conversational AI platforms catering to more than 100 chatbots across BFSI, utility, e-commerce,...