@customers
Retailers tap smartphones to track customer moods
by CXOtoday News Desk    Jul 16, 2013
Category : News & Analysis
Store owners, retailers across the world are now using technology to monitor customer behavior for their benefit
All telemarketers need to register with TRAI, says RBI
by CXOtoday News Desk    Jul 16, 2013
Category : Banking
Technology : none
The new notice issued by RBI states that telemarketers wishing to call customers will have to register with TRAI
Building bonds of trust with customers: CommScope
by Raghu Krishnan     Jun 14, 2012
Category : News & Analysis
Technology : Infrastructure
Building bonds of trust with customers: CommScope
CEOs engaging in social media better equipped to lead companies
by CXOtoday Staff    Apr 04, 2012
Category : News & Analysis
Technology : none
CEOs can use social media channels to improve engagement with multiple stakeholders across their organizations, says a study.
How to Unlock New Business Opportunities
by Sridhar R..    Feb 18, 2011
Technology : none
You believe you could be doing a lot more business together but you do not see the customer giving you any new opportunities. Getting new customers is getting tougher. So what do you do?
HP Targets Customers with Agile Accelerator
by Manu Sharma    Feb 15, 2010
Category : News & Analysis
Technology : Hardware & Software
Hewlett Packard, a leading software provider in India, has unveiled Agile Accelerator to help customers increase the quality of their application, enhance productivity in India. The company is initially targeting its software testing customers...
Wipro Adds 31 New Customers in Q3
by Manu Sharma    Jan 20, 2010
Category : News & Analysis
Technology : Infrastructure
Wipro Technologies has added 31 clients to its IT services business during the quarter ended December 31, 2009. The company also crossed the 1 lakh-employee mark during the period. Wipro Chairman Azim Premji said, "Wipro expects IT...
Sparsh BPO expands into Bangalore
by CXOtoday Staff    Apr 29, 2009
Category : News & Analysis
Sparsh BPO Services, a domestic BPO service provider has set up a 450-seater centre in Bangalore to further expands its presence and provides proximity to key customers. Located at Hebbal on the new airport road in Bangalore, the centre will...
Collection, Renewals Mgt Solution for Insurance
by CXOtoday Staff    Jan 06, 2009
Category : News & Analysis
Technology : Infrastructure
CDC-CRM Solutions India, a provider of enterprise CRM and related solutions, has unveiled the CDC collection management solution for the insurance industry. This vertical solution is one of the first in this market and represents the emerging...
HDFC Bank Customers Left in Lurch
by Tabrez Khan    Sep 02, 2008
Category : News & Analysis
Lakhs of HDFC customers pan India including retail and enterprise customers of the bank could not carry out transactions, or operate ATMs due to a technical snag most part today. The technical snag that started wee hours today was not...
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