NDCP 2018: Preparing India For A Digital Future?
Category : News & Analysis
Technology : Infrastructure
Besides telecommunication, the new telecom policy has tried to cover areas such as Internet of Things, M2M, Cloud Computing, 5G and electronics manufacturing.
Rules of Customer Engagement
Category : Columns
Technology : Business Intelligence
Here are some of the customer service trends we will see in 2015 will change the way customer engagement is implemented.