@Earnst & Young
Tapping Social Media for customer retention
Category : Columns
With evolved social media platforms, enterprises today get better insights into customer behavior
ROI Will Drive the Need for Tech Investments
by Sonal Desai & Soma Tah    Nov 25, 2008
Category : News & Analysis
Technology : Infrastructure
The banks, financial services and insurance (BFSI) sector, although is completely not insulated from the crisis, will continue to spend on its information technology projects. Customer driven technologies are infact driving the IT spend in this...