@Forrester Consulting
CRO Initiatives Lead To Greater Customer Satisfaction: Study
by CXOtoday News Desk    Jun 20, 2018
Category : News & Analysis
Technology : Web Technologies
According to a commissioned study conducted by Forrester Consulting, 94% of firms say their CRO (conversion rate optimization) initiatives have increased customer satisfaction.
Hybrid Cloud Isn't The Future, It's Here Already
by CXOtoday News Desk    Dec 14, 2015
Category : Research
Technology : Cloud Computing
As hybrid cloud adoption grows, IT departments shift their business model to become business service providers and brokers.
Digital Transformation A Must To Woo Customers
by CXOtoday News Desk    Sep 14, 2015
Category : Press Releases
Changing customer expectations means continuous transformation for digital engagement, says a new study.
Why Most Firms Aren't Getting Deeper Into IoT?
by CXOtoday News Desk    Sep 11, 2015
Category : Research
Many businesses have not tapped into the potential for IoT solutions to transform their business models.
The Road To Big Data Is Still Rocky. Here's Why.
by CXOtoday News Desk    May 21, 2015
Category : Research
CIOs see data quality, security and training as the biggest challenges in big data adoption.
Business leaders bypassing CIOs for cloud services
by CXOtoday Staff    Mar 22, 2012
Category : Columns
Technology : none
CIOs are concerned that business leaders see cloud computing as a way to circumvent IT, says a study.
Poor App Performance Leads to Losses: Report
by CXOtoday News Team    Jan 20, 2009
Category : News & Analysis
Technology : Hardware & Software
Commissioned by Compuware Corporation and conducted by Forrester Consulting, the study - Becoming Proactive In Application Performance Management - reveals that 64 percent of respondents believe that poor application performance results...