@Gartner
3 Steps to Effectively Execute Customer Journey Map
by CXOtoday News Desk    Jul 16, 2018
Category : Press Releases
Technology : Hardware & Software
The main goal of journey mapping is to determine the challenges and opportunities a brand faces in improving its CX and improve satisfaction, loyalty and advocacy.
Studies Show Firms Still Not Compliant With GDPR
by CXOtoday News Desk    Jul 13, 2018
Category : Press Releases
Technology : Cloud Computing
Many organizations are still not compliant with GDPR legislation even though it has been in force since May 2018.
Global Device Shipments To See Flat Growth This Year: Gartner
by CXOtoday News Desk    Jul 12, 2018
Category : News & Analysis
The next major shift in the PC market will be marked by the end of support for Windows 7 in January 2020.
6 Ways Medical CIOs Can Build a Healthier Future
by CXOtoday News Desk    Jul 10, 2018
Category : Press Releases
Healthcare transformation relies on the convergence of technology and people to deliver the best care to patients and drive better value, says Gartner.
Top 6 Security and Risk Management Trends: Gartner
by CXOtoday News Desk    Jul 03, 2018
Category : Press Releases
The security leaders should harness this increased support and take advantage of six emerging trends, to improve their organization’s resilience while elevating their own standing.
5 Ways To Create A CX-First Culture For Executives
Category : Blog
Technology : Infrastructure
Steps security and risk leaders can take now to create a better customer experience for executive business partners, explain Gartner researchers.
5G To Pave Way For Self-driving Cars' Safety: Gartner
by CXOtoday News Desk    Jun 22, 2018
Category : News & Analysis
To seize the opportunity, CSPs need to make sure 5G is included in the design of future vehicles, in the fields of safety and connectivity.
For Most Firms, Digital Workplace Is Still Distant Dream : Gartner
by CXOtoday News Desk    Jun 20, 2018
Category : News & Analysis
Technology : Hardware & Software
New-age CEO and executives are far more inclined to adopt digital-workplace-driven products and services than their older counterparts.
Lack Of Employee Engagement Impedes Customer Experience
by CXOtoday News Desk    Jun 14, 2018
Category : Press Releases
Organizations can consider undertaking hundreds of different potential CX improvement projects, but only a few can be funded.
Dell EMC Leads Server Market In Q4 2018, Says Gartner
by CXOtoday News Desk    Jun 11, 2018
Category : News & Analysis
Dell EMC experienced 51.4 growth in the worldwide server market based on revenue in the first quarter of 2018.
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