More Customer-Facing Firms Will Use Chatbots In 2-3 Years
Twenty-five percent of customer service and support firms will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, says Gartner.
AI Interest Among CIOs Is Huge, But Deployment Is Low
According to a Gartner study, four percent of CIOs have implemented AI, while a further 46 percent have developed plans to do so...
CIOs See Analytics-BI As Biggest Game Changer: Gartner
It attracts the most new investment and is also considered the most strategic technology area by top-performing CIOs.
Govt CIOs To Spend More On Cloud, Security, Analytics: Gartner
Technology : Cloud Computing
Digital transformation is the top-ranked business priority among government CIOs overall, followed by security and governance.
HP Leads In The Declining Global PC Market: Research
For the year, 2017 PC shipments surpassed 262.5 million units, a 2.8 percent decline from 2016. It was the 13th consecutive quarter of declining global PC shipments...
AI Powered Personal Devices Can Decode Your Emotional State
AI will drive the most compelling user experiences in the workplace and at home…
Worldwide Semiconductor Revenue Grew 22.2 % in 2017: Gartner
The key driver behind the booming memory revenue was higher prices due to a supply shortage, said the research firm.
10 Uses for AI-Powered Smartphones: Gartner
Analysts predict 80 percent of smartphones shipped will have on-device AI capabilities by 2022.
AI To Become A Job Motivator, Not Job Killer: Gartner
2020 will be a pivotal year in AI-related employment dynamics, according to Gartner, as AI will become a positive job motivator.
Worldwide Server Revenue Grew 16% In Q3 2017: Gartner
shipments grew 5.1 percent from the second quarter of 2016, according to Gartner...