Innovate To Lead, Says NASSCOM
by Sanhita Nag    Jan 25, 2006
Category : News & Analysis
Technology : Infrastructure
Perhaps the most important tool for conveying new ideas, techniques and technologies which change the way things are done, is the spirit of innovation. The IT industry recognizes this truth all too well, and innovation tops a modern CEO/...
eGain Strengthens Genpact's Services
by CXOtoday Staff    Jan 20, 2006
Category : News & Analysis
Technology : Hardware & Software
eGain Communications, customer service and contact center software provider, has announced that Genpact, an Indian BPO, has selected its email management software eGain Mail to streamline interactions and service processes. Genpact was formerly...
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