IBM to provide IT services to iYogi
by CXOtoday Staff    Apr 15, 2010
Category : News & Analysis
iYogi has signed a five-year managed business process services agreement with IBM. As per the agreement IBM will provide remote, voice and chat based technical support services for PC's and printers to iYogi's growing customer base in the...
BPOs Cutting Costs, Staff Unhappy
by Muntazir Abbas    Aug 14, 2008
Category : News & Analysis
The growth story of the BPO industry in India is no longer a fairytale. Gone are the days of lucrative perks and previously unheard of amenities. Reality is fast catching up and major BPOs in NCR seem to be in a ruthless cost-cutting mood....