Aegis' Institute of Customer Experience Management
by CXOtoday Staff    May 31, 2010
Category : News & Analysis
Essar group's BPO arm - Aegis Limited, has partnered with Indore (IIM- I), Service Quality (SQ) Centre (SQ Centre), and Customer Operations Performance Center (COPC Inc.) to launch Institute of Customer Experience Management (ICEM), a...
Dassault Systmes to Acquire ICEM
by CXOtoday Staff    Apr 27, 2007
Category : News & Analysis
Dassault Systmes (DS), a provider of 3D and product lifecycle management (PLM) solutions; and ICEM, a provider of styling, surface modeling and rendering solutions, today announced an agreement pursuant to which Dassault Systmes would acquire...