Metrica Upgrades CEA Solution
Technology : Infrastructure
Metrica Systems, an emerging player in providing customer service performance management solutions, has launched its next generation of analytics solution for enhancing customer satisfaction and loyalty. The Unified CEA platform is an...
HCL Computerises Billing for HPSEB
Technology : Business Intelligence
This is for the first time in India that an integrated CRM and network analysis has been implemented. The functionalities included are meter reading, billing and collection, energy auditing and accounting; MIS, and redressal of consumer...
Jharkhand's Initiative: Click & Learn
Technology : Hardware & Software
Taking forward United Progressive Alliance's (UPA)'s aim of Sarva Siksha Abhiyaan (SSA), the Jharkhand government has rolled out a computer education and computer-aided education programme to down link satellite based education at the local...