@NICE Systems
Firms Can't Afford To Ignore Social Media Anymore
by CXOtoday News Desk    Oct 29, 2014
Category : News & Analysis
Consumers today rank customer service above everything else when buying a product and are also willing to pay a premium to those providing great service.
Customers Prefer Phone Over Social Media, Mobile Apps
by CXOtoday News Desk    May 30, 2014
Customers prefer to pick up the phone and call, rather than use social media and mobile apps, according to a global survey.
Be a result-oriented leader
by CXOtoday News Desk    Sep 25, 2013
Category : Interviews
Sandeep Sharma, Managing Director, South Asia NICE Systems