Customer Experience Now A Fundamental Expectation
by Wrik Sen    Dec 05, 2016
Category : Interviews
Virender Jeet, the Senior Vice-President of Technology of Newgen Software explains the changing face of customer experiences.
How To Manage A Workforce In The Age Of Automation
by Wrik Sen    Dec 02, 2016
Category : News & Analysis
Technology : Infrastructure
Automation is changing the enterprises build relationships with technology, but more so, it concerns the workforce which need to be prepared for the automation onslaught.
How Big Data Is Altering The Manufacturing Landscape
by CXOtoday News Desk    Sep 22, 2016
Category : News & Analysis
Technology : Infrastructure
A new study shows that over two-thirds of manufacturers globally are currently investing in data analytics.
PayTM's LogiNext Aids Scorpion Express To Boost Operations
by CXOtoday News Desk    Aug 12, 2016
Category : Press Releases
LogiNext filled the technology gap with its advanced Asset Tracking and Analytics Software, offered under their specialized SaaS product, LogiNext HaulTM.
Six Steps to Enhance Internet Performance
by Martin Ryan, VP & MD, APAC, Dyn    Dec 11, 2015
Category : Columns
To avoid downtime, consider deploying multiple instances of your services, says Martin Ryan, VP & MD, APAC, Dyn
The top 4 Pitfalls of BPO
by CXOtoday Staff    Dec 09, 2011
Category : News & Analysis
Technology : none
Michael Hyltoft shares his views on why outsourcing contracts fail to deliver as expected
Tulip Telecom appoints Sanjay Jain as CEO
by CXOtoday Staff    Aug 26, 2010
Category : News & Analysis
Jain will drive business augmentation, operations and service excellence for the company
Tech Mahindra Buys Satyam But At Whose Cost?
by Manu Sharma    Apr 14, 2009
Category : News & Analysis
Tech Mahindra has finally acquired the fraud-ridden Satyam Computers but at whose cost? The buyout is expected to put tremendous pressure on the operations due to interest payments and borrowings of the company. More ever, the IT services...
HP Introduces New Mgmt Software & Services
by CXOtoday Staff    Jun 07, 2005
Category : News & Analysis
Technology : Hardware & Software
HP has introduced two software products that help enterprises extend control over their business operations and information technology. Combined with HP professional services, the new HP OpenView management solutions is expected to help...