Intelligent Automation Will Transform Workplace Outsourcing
Category : Research
Technology : Business Intelligence
Intelligent automation will alter the provision of managed workplace services over the next few years, increasing service quality at a lower price...
Outsourcing To India Is A Suitable Option For Another 3 Decades: Study
A study conducted by IT consultancy Everest Group said that it is unlikely that earlier offshored work would be back to its home market.
Capgemini-iGATE Merger A Win-Win Deal?
While Capgemini aims at consolidating its presence in North America, for iGATE the merger comes as a boon
Top Challenges For Outsourcers In Nearshoring
An Ovum report explores the key reasons why the Asia-Pacific region has not been able to tap the nearshoring opportunity…
APJ CIOs Lead In Cloud Spending And Outsourcing
Technology : Cloud Computing
By increasing cloud budget, APJ IT leaders to prepare the ground to capture the digital opportunities, says Gartner analyst.
Outsourcing industry heading for a big shake up?
The industry has recorded three straight quarters of sluggish bookings, according to the ISG Outsourcing Index. Are we heading towards a big shake up?
IT buyers are looking for more accountability
Category : Digital Enterprise
With enterprises becoming increasingly cautious in their IT spending decisions, they are now demanding long-term commitment and greater accountability from service providers
Does India’s BPO industry have an image problem?
From BPO to KPO and now BPM, India’s outsourcing industry seems to be trying hard to build a ‘better’ image for itself. But what does it really need to reach the $50 billion target by 2020?
Outsourcing volumes rise in Q1 for IT companies
The top 4 IT companies in India are all witnessing a jump in outsourcing volumes in the first quarter of 2013.
The top 4 Pitfalls of BPO
Michael Hyltoft shares his views on why outsourcing contracts fail to deliver as expected