@Pegasystems
Why AI Expectations Are Falling Flat
by CXOtoday News Desk    Aug 24, 2017
Category : News & Analysis
The current AI experiences are falling short of consumers’ expectations, presenting an opportunity for companies to set themselves apart
To Most Businesses, AI Remains A Mystery
by CXOtoday News Desk    Apr 07, 2017
Category : News & Analysis
Despite optimism, there is confusion in the marketplace around AI technology and the terminology used to describe it, believe researchers.
2016 CRM Trends Put Customer In Context
by CXOtoday News Desk    Dec 01, 2015
Category : Research
Technology : Hardware & Software
Customer Journey maps move from static to active process, according to a recent survey that predicts CRM trends in 2016.
Chief Customer Officer Best Suits To Be CEO Successor
by Preeti S    Oct 21, 2015
Category : Interviews
The best way to get a vision for the company is to listen to customers and work with really smart people, says Alan Trefler, CEO, Pegasystems.
The Mistakes Digital-Ready Enterprises Make
by Preeti S    Oct 21, 2015
Category : Interviews
Companies should leverage the power of computers to enhance customer engagement, says Alan Trefler, CEO, Pegasystems
Pegasystems Buys Bangalore-based Analytics Firm
by CXOtoday News Desk    May 08, 2014
Category : News & Analysis
The software major has acquired Bangalore-based advanced analytics and social engagement solutions provider MeshLabs Software.
MphasiS, Pegasystems to jointly deliver integrated BPM solutions
by CXOtoday News Desk    Jun 04, 2013
Category : News & Analysis
The joint BPM offerings will enable organizations to reduce costs by improving processes and enhancing productivity.
Capgemini launches global business process management service line
by CXOtoday Staff    Mar 14, 2011
Category : News & Analysis
The BPM approach treats business processes as assets that can directly contribute to client's enterprise value and performance, to improve business impact
Pegasystems unveils know your customer solution
by CXOtoday Staff    May 26, 2010
Category : News & Analysis
Technology : Hardware & Software
Pegasystems has launched its Know Your Customer (KYC) solution, to enable banking and insurance organizations to better manage their client on-boarding processes and ensure compliance to complex global regulatory requirements.The KYC solution,...
Pegasystems, Wipro to offer BPM solutions
by CXOtoday Staff    May 06, 2010
Category : News & Analysis
Technology : Hardware & Software
Pegasystems and Wipro Technologies, have expanded their global strategic alliance to focus on developing agile and innovative business solutions worldwide, across a varied range of industry verticals. These solutions can help clients improve...
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