COPC Unveils New Certifications for BPOs
by CXOtoday Staff    May 11, 2009
Category : News & Analysis
COPC and QAI have together launched new certifications for Indian BPOs. The new specifications, seven in number, will target specific processes like hiring, training & skills verification, transaction monitoring, forecasting, staffing,...
e-Learning Market Comes of Age in India
by Prabhu Ram    Mar 02, 2009
Category : News & Analysis
Technology : Infrastructure
Corporate India is finally awaking to the benefits of e-learning largely due to its adeptness for imparting training on standard processes such as induction. Also, employees in Indian organizations will need to be trained more frequently to...
Cost-Effective Online Training For IT Employees
by CXOtoday Staff    Feb 17, 2009
Category : News & Analysis
Technology : Infrastructure
QAI, one of the leading consulting firms, has announced a cost-effective training program to facilitate IT employers to retain and develop talent in their organization. The course is intended to offer operational excellence, with a focus on...
OMG Enters India in Partnership with QAI
by CXOtoday Staff    Nov 03, 2008
Category : News & Analysis
The Object Management Group(OMG) announced it's entry into the Indian market today in partnership with QAI. QAI will provide OMG s three certification programs -- OMG-Certified UML Professional, OMG-Real-time and Embedded Specialist, and...
India BPO Industry to Grow
by Muntazir Abbas    Oct 20, 2008
Category : News & Analysis
At a time when the US economy is reeling under the financial crisis, the domestic market needs a well-managed approach to overcome global economy havoc. The situation is not so gloomy, although ICICI, the largest private bank in India, has...