@quality improvement processes
Lean Six Sigma Makes Biz Customer Responsive
by Tabrez Khan    Jun 30, 2009
Category : Interviews
Lean Six Sigma (LSS) is a management concept that focuses on customer needs like no other process does, says Balaji Rajagopalan, executive director-Operations and LSS, Xerox. Rajagopalan dwells extensively on the LSS concept in an interview...