CXO BytesSustainability at the core of the corporate strategyShailendra Singh Rao2 years agoSeptember 21, 2022Undoubtedly, every business organisation aims to generate a significant ROI (Return on Investment) for its survival and growth. There are,...
CloudColumnsExpert OpinionThe Value of Measuring ROI for Customer SuccessCXOtoday News Desk3 years agoAugust 24, 2021While ROI models may not be perfect, one must start with an initial one and fine-tune it as you learn more from your customers.
Case StudiesResearch & WhitepapersIBM Enables Yes Bank To Increase Mobile User BaseCXOtoday News Desk9 years agoMarch 12, 2019Last year, Yes Bank realized that managing one million customers across India wasn’t an easy task, especially when pursuing an...