Alok Bharadwaj is Canon’s new executive VP
Technology : Hardware & Software
In his new role Bharadwaj will be responsible for Canon's business stream comprising operations for all six business groups covering sales, marketing, services and corporate communications.
Cloud to generate 14 million new jobs by 2015 worldwide: Study
Technology : none
A Microsoft commissioned study, conducted by IDC, predicts that more than 50 percent of these jobs will be generated in the small and medium businesses.
Cisco to lay off approx. 550 employees
The company will exit aspects of its consumer businesses and realign the remaining consumer business to support four of its five key company priorities
24/7 Customer earns patent for customer contact management system
The United States Patent and Trademark Office awarded the patent to the company for creating a unique system for managing customer requests and contacts
Integra acquires US-based Silver Editions
Integra Software Services, a Pondicherry-based publishing BPO services company, has acquired Silver Editions, a design studio and publishing services company in PreK-12 space, based in New York, USA. With this acquisition Integra will now...
Gujarat Launches Consumer Helpline
On the occasion of National Consumer Day, Gujarat today got a toll free number to help people get free advice on all issues related to consumer affairs. The helpline will guide consumers and assist them in resolving their grievances. CERC...
Downtimes Plague Uptimes in the Services Sector
Category : Banking
Overpromise and underdeliver. Unfortunately that's the way some enterprises have been working the mantra and when that happens in the services sector the results can be particularly dismaying for the customer. A lot of enterprises...
Recruiting and Managing Staff Just Got Easier
Lattice Bridge Infotech (LBIT), the speech recognition technology based solutions and services provider have developed 2 tools, Candidate Scan and Employee Self Service, specifically for the HR departments. Both tools are based on the...
Recruiting and Managing Staffs Get Smart
Lattice Bridge Infotech (LBIT), (what is this company doing?) has developed two tools, the Candidate Scan and the Employee Self Service, specifically for the HR department. Both the tools are based on the speech recognition technology...
WNS Clinches US $1bn BPO Deal with Aviva
Technology : Business Intelligence
Global business process outsourcing (BPO) services provider WNS has acquired Aviva Global Services. Under a share sale and purchase agreement, backed by a Master Services Agreement (MSA), WNS will acquire Aviva's off shore...