@six sigma
Optimal Customer Engagement Leads To Better RoI
Category : Columns
It’s time to loosen up that Six Sigma belt and take a fresh look at specific actions to help organizations engage customers and expedite the customer journey.
WNS Realigns Business Strategy, Ushers in New Team
by CXOtoday Staff    May 27, 2009
Category : News & Analysis
WNS (Holdings) Limited, a provider of global business process outsourcing (BPO) services, today announced the formation of a unified Global Transformation Practice combining its existing capabilities in technology-enabled solutions, process...
Aim For Excellence With Six Sigma
by Sohini Bagchi    Aug 22, 2005
Category : News & Analysis
With quality management and cost benefits becoming the mantra in today's IT-circle, a growing number of Indian companies are gradually discovering that Six Sigma is a powerful catalyst that can successfully combine higher quality and...