@social network analysis
SMAC: CIO's Answer To Customer Engagement
Technology : Business Intelligence
CIOs are investing in new technologies to gain deeper insights into customer data, such as, sentiment mining and social network analysis.
Five Social Software Predictions for 2010
Technology : Hardware & Software
Gartner has made predictions on the use of social software and collaboration in the enterprise. These predictions focus on offerings ranging from team collaboration to dynamic social networking applications that offer rich profiles and activity...
'Social Network Analysis Offer Business Insights'
Technology : Infrastructure
The social network is an untapped information asset in most organizations, leaving interaction patterns between people and teams hidden, says research firm Gartner. According to Gartner, social network analysis serves...