@social network analysis
SMAC: CIO's Answer To Customer Engagement
by CXOtoday News Desk    Apr 01, 2014
Category : News & Analysis
CIOs are investing in new technologies to gain deeper insights into customer data, such as, sentiment mining and social network analysis.
Five Social Software Predictions for 2010
by CXOtoday Staff    Feb 02, 2010
Category : News & Analysis
Technology : Hardware & Software
Gartner has made predictions on the use of social software and collaboration in the enterprise. These predictions focus on offerings ranging from team collaboration to dynamic social networking applications that offer rich profiles and activity...
'Social Network Analysis Offer Business Insights'
by CXOtoday Staff    Dec 01, 2009
Category : News & Analysis
Technology : Infrastructure
The social network is an untapped information asset in most organizations, leaving interaction patterns between people and teams hidden, says research firm Gartner. According to Gartner, social network analysis serves...
Tags: gartner