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Leveraging Big Data for Differentiated Customer Experience
Category : Columns
Some companies are struggling to visualize their data while others are using predictive models and real-time analytics to drive decisions, says Ashish Pachory, CIO, Tata Teleservices Ltd
Pan India Mobile Number Portability By March 31
by CXOtoday News Desk    Oct 16, 2014
Category : News & Analysis
The industry had been waiting for a clearer guideline on this after the new government steps in.
Indian Insurers To Spend Rs 4.2 bn On Mobile Devices In 2015: Gartner
by CXOtoday News Desk    Oct 14, 2014
Category : Research
Insurance companies are increasingly focusing on applications that deliver business value.
Videocon Telecom Making A Comeback?
by CXOtoday News Desk    Apr 08, 2014
Category : News & Analysis
After a long tumultuous spell, the company now seems to be moving towards a positive growth, posting top-line revenue of Rs. 1049 Cr in FY 2013-14.
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Telecom Firm Uninor Gets A New CEO
by CXOtoday News Desk    Jan 09, 2014
Category : News & Analysis
The appointment of Morten Karlsen Sorby, as the new Uninor CEO comes at a time when the company prepares its strategy for India's spectrum auction, scheduled from February 3.
Winning Strategies in the Digital World
by CXOtoday News Desk    Dec 26, 2013
Category : Research
Technology : Hardware & Software
Companies that embrace the “Digital Metasystem” and can effectively build capabilities based on software and computer intelligence into their business will gain competitive advantage.
APAC ranks low on customer service
by CXOtoday News Desk    Sep 03, 2013
Category : News & Analysis
A new Verint study finds out the percentage of consumers experiencing poor customer service is high across most surveyed industries in Asia Pacific.
Tata Communications' Vinod Kumar named CEO of the year
by CXOtoday News Desk    Jul 09, 2013
Category : News & Analysis
"I look forward to launching even more industry-leading initiatives in the future to take our business, and the industry, to even greater heights," says Kumar.
Worldwide IT spending to reach $3.7 trillion in 2013
by CXOtoday News Desk    Jul 02, 2013
Category : News & Analysis
Technology : Hardware & Software
The study is an indicator of major technology trends across the hardware, software, IT services and telecom markets.
Telcos leveraging IT to retain customers
by CXOtoday Staff    Mar 25, 2013
High mobile penetration is playing a key role in bringing about socio–economic inclusion by connecting people across the country.
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