Top 10 Customer Experience Trends in 2018
Category : Blog
Technology : Business Intelligence
Business leaders should prepare for a surge in the adoption of disrupter technologies like artificial intelligence (AI), digital self-service, and bot tools and also hire data scientists to improve consumer experiences.
What's Hurting UC Growth In India?
Category : News & Analysis
Technology : Networking & Communication
Cost, resistance to change and lack of awareness on the benefits derived by UC adoption, are affecting the adoption of UC in the country.