@Enterprise IT Services
Yes Bank Automates Field Sales Processes Using Kaizala
Enabling a self-service channel to increase customer satisfaction.
Digital Transformation: 7 Things CIOs Must Remember
The CIO needs to act as a catalyst for innovation and bring together new technologies, insights to help CEOs deliver on digital business opportunities.
How Shalimar Paints Is Weaving Its Digital Story
Ashok Jade, CIO-Shalimar Paints, in a quick chat with CXO Today, explains the company’s digital story...
SBI To Use Blockchain For Smart Contracts
SBI) will launch beta versions of blockchain-enabled smart contracts by next month which will be followed by Blockchain-enabled Know Your Customer...
Accenture Partners Paxata To Provide Clients With Enhanced Data
Terms of the investment were not disclosed. Recognizing Paxata as a strategic data partner, Accenture will include Paxata’s Adaptive Information Platform and self-service data prep application in the Accenture Insights Platform...
Shared Services 2.0 – Next Big Wave Of Offshore Financial Operations
Although Robotic Process Automation implementation in finance offshoring companies is still in its nascent stage, companies are well placed to extract its benefits as these tools augment humans...
Rolls Royce Partners TCS To Bolster Digital Capabilities
Since 2010, both the companies have been working on engineering services and now plans to work further to boost digital transformation...
Speech Analytics To Increase Biz Sales And Collections: Study
Globally, 53 percent have deployed speech analytics for 'Workforce Optimization' while 50 percent for 'Discovering the root cause of customer experience failures'...
Will Trade Unions Matter In The Age Of Automation
The Karnataka government’s recent approval to allow the formation of the State’s first IT union may slow down hiring but could force the industry to look at alternatives to layoffs.
How Businesses Can Gain From Outsourced CIO
Shoaib Ahmed, founder and Chief Catalystor of Catalystor explains the role of an outsourced CIO and the value addition they provide.