Brands Still Falter In The Area Customer Experience: Study
Leading brands in CX start with a strong foundation in customer satisfaction, says Gartner.
A Big Online Boost To India’s Small Businesses
Nikhil Arora, VP and MD, GoDaddy India speaks about India’s online business scenario, its strategy for Indian SMEs and the company’s new offerings for the Indian market.
How To Boost Your Sales Onsite
It's important that your brand is discoverable when customers are searching for your brand onsite.
India Says 'Yes' To Net Neutrality; What Does It Mean
In a bid to ensure that netizens continue to have free and fair access to the internet, Telecom commission accepts Trai recommendations on Net Neutrality
Here's What Businesses Without HTTPS Should Know This July
If you only have an HTTP website URL, your website will start to show warnings in both search results and when a visitor visits your website this July
What Google's Foray Into E-Commerce Means For India
Google's speculated foray into the e-commerce space and what it means for India.
After Telecom, RJio Set To Disrupt India’s E-Commerce
Being the latest to enter the race, Reliance Jio now aims to reach out to millions of Indian customers.
Smart Digital Media Marketing Without Losing Human Touch
Companies should ultimately do what makes the most sense for them and their audience. We have included the below to get started.
Adoption of Social Business Models Growing, Says ISG
Artificial intelligence and chatbots, meanwhile, are increasing the scope of enterprise social collaboration
CRO Initiatives Lead To Greater Customer Satisfaction: Study
According to a commissioned study conducted by Forrester Consulting, 94% of firms say their CRO (conversion rate optimization) initiatives have increased customer satisfaction.